I need to mow my lawn please. I want to the rental area and the person behind the counter Yes we do send out Ryobi products to be fixed BUT only after the Roybi warranty had run out and the Home Depot Warranty was in effect, and if I wanted the sander repaired it was AGAIN my Responsibly to send out to a Service Center. How do I store my RYOBI Cordless String Trimmer? Pull the line extending from the string head so the line releases from the slot in the spool. View solutions. Karen H Mason, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Invoice No. Now when I turn it on the Motor start to smoke and vibrates slowly, the sander has only been used about six or seven times. Told me to call Ryobi, I called Ryobi and left my phone number as instructed. How do I replace the spool on my RYOBI Cordless String Trimmer? When I went to take the battery one side of the connector prongs fell out. All are under 18 months old, the auger is barely 4 months old . I called back and the operative claimed that none of my tools were registered and then she transferred me without warning to a new person so that I had to go through everything all over again Loosen and remove the wing bolt and washer from the handle. This product was bought by me on 12/19/16 at a HOME DEPOT in Cumming, GA. Was going to buy a Ryobi table saw that day, but changed my mind. NOTE: The line will extend approximately ¼ in. I am getting the "run-around" from the company and getting very frustrated. My saw keeps shutting off and I have a full charge on my battery. With the ability to use fixed line or serrated blades on this trimmer head, you are able to take down thick weeds and heavy vegetation effortlessly. String trimmer string line won't feed. Doing nothing would be this company's favorite pastime, if they had the energy for it. With the trimmer running, release the switch trigger. Terms and Conditions | ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ryobi Tools Customer Service. I was not happy about this at all, as the machine is of an extremely inferior quality. One big battery runs about 45 minutes. [protected]@gmail.com, I have a number if ryobi plus one tools, all registered - however Three of them ( the auger, the chemical sprayer and the router ) all are in need of repair . This could mean you are pushing the saw too hard or too fast. I Purchased this Sander at Home Depot and a extended warranty from Home Depot Purchase date 4/06/2019. round or .080 in. Bump-feed string trimmers utilize a spring underneath the spool. En español Live Chat online. https://www.ryobitools.com/products/details/40v-string-trimmer This quick, easy solution is ideal for all Ryobi cordless trimmers with an auto-feed (single line) string head. I spent $153 for a bunch of junk. I'VE done this Twice and got the First answer I got from Home Depot again, In other words Home Depot to me IT'S YOUR PROBLEM NOT OURS YOU SEND IT. There are many causes behind trimming issues, but they are easy to troubleshoot. This video will show you how to properly function the Auto-Feed Head on your RYOBI Cordless Trimmer. The item won't work. Clean all foreign material from the trimmer. The unit is plugged in all the time and I show 100% battery life. You can find replacement sandpaper at your local Home Depot store or online at homedepot.com. No Video Available. It has great power for around the yard but not for trimming big weeds. "RYOBI" is a trademark of RYOBI Limited and is used by One World pursuant to a license granted by RYOBI Limited, Contact Customer Service: 1-800-525-2579 Follow our repair guide to help you better identify and fix your problem accurately. I even tried a universal threader it would not fit your trimmer. The last operative was a xcwwsingly ruse and unhelpful and amongst other things, told me I should have called them from the store as they ‘should' have accepted the repairs Hope to hear a reply Thank you. I talked to a Women named Warna Ext. extended beyond the slot. I have e-mailed Ryobi - again no response. It has never worked properly. I have rad all the reviews and I guess I am just lucky but I have not had any of these problems with my 40 volt trimmer. This is a built-in feature we put in all of our batteries to protect them from being ruined. Settings 1-3 are orbital settings, 3 being the most aggressive. Discuss the issues you have had with Ryobi Tools and work with their customer service team to find a resolution. To a spring why do I store my Ryobi 40V-X string trimmer not to work and! Most multi-tool blades on the market be refunded and to purchase another brand included with your battery it gets short! For very fine cutting of metal support who told me to call back go... 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